In 2017, Montana’s Department of Public Health & Human Services contracted with JUMP to provide solutions for Montana’s modernization project. Systems for Senior and Long Term Careneeded replacement in order to provide Montana with web based, modern database solutions.
Adult Protective Services migrated from a legacy solution to LEAPS. Because LEAPS is an easy to use system, training and implementation were quick. A few months later, Montana and JUMP began making plans for implementation of LEAPS for Legal Services Developer and LEAPS for Ombudsman.
Within a short time, the systems were communicating with the
BOUNDS incident reporting portal where Long Term Care Facilities began submitting centralized, electronic incident reports which automatically cross reported to Ombudsman and APS programs. This low cost system solved a long standing issue with consistent incident reports reaching both APS and Ombudsman. In addition, the facility administrators gained a reporting tool to verify compliance with reporting standards.In 2019,
Capstone went live as Montana’s solution for Older Americans Act programs and NAPIS reporting. The system includes an ADRC component and replaced three legacy systems in use in Montana. A large undertaking with a migration of data from three databases revealed expected duplication of data. However, the effort to consolidate the system also created standardization and solved many of Montana’s issues in receiving consistent and timely reporting of service units from providers.
In 2019,
Capstone went live as Montana’s solution for Older Americans Act programs and NAPIS reporting. The system includes an ADRC component and replaced three legacy systems in use in Montana. A large undertaking with a migration of data from three databases revealed expected duplication of data. However, the effort to consolidate the system also created standardization and solved many of Montana’s issues in receiving consistent and timely reporting of service units from providers.
In 2020, an additional product was implemented to close the loop in inter-agency and intra-agency collaboration. JUMP’s Program Portal gave the programs the ability to cross report directly and securely to other programs. Documents and communications can be shared and attached directly within the case saving investigators time and enhancing the quality of investigation through collaboration and MDT.
Recently, LEAPS and Capstone were interfaced to submit service referrals from APS to Montana’s ADRC. When the APS investigator makes a referral and indicates the client’s acceptance, the system looks at the client’s location and sends the referral to the ADRC office serving the client’s location. The system passes contact information for the client and/or the primary contact for the client allowing the ADRC to initiate a needs assessment with provider referrals. APS will receive a report of services initiated which will close the feedback loop and allow the program to track service referrals as an effective component of the intervention. The new system is set to pilot in Area IV in the coming weeks with a statewide rollout soon after.