JUMP Technology Services has been a leader in providing award-winning information technology products and services to public agencies and organizations for more than thirty years. With particular expertise in devising innovative Health and Human Services solutions, we offer a unique mix of prebuilt system modules that allow public agencies to leverage the efficiency of off-the-shelf solutions while enjoying all of the advantages of custom software. Today thousands of users praise our user-friendly solutions for Aging and Adult Services including Adult Protective Services, Aging Services, Licensing and Enforcement, Family Services and Case Management.
We think it is important for you to experience concierge service from people who know your name and the people you serve. With us, you won’t see rotating project managers and analysts. We’re more than your vendor, we’re your partner, and oftentimes our customers call us their friends.
We employ creative and eager individuals, knowing that their energy will feed into our team, pushing us to new heights in customer service. We have blurred the lines between job titles and responsibilities, allowing our employees to learn skills apart from their formal education and often, outside of their comfort zone. This means that our team members love their positions and look forward to serving you every day.
President of JUMP Technology Services, LLC. Leveraging over 20 years of diverse business experience with various sized companies as well as solid communications background to develop business consulting service strategies for the applications development department. Responsible for development and implementation of software project management and software design methodologies that dramatically increase both customer satisfaction and department performance.
Vice President of JUMP Technology Services, LLC providing 25 years of professional software design and development experience. Mr. Brinkmeyer oversees software quality assurance in software architecture design and construction. His commitment to achieving the highest quality in software products have earned the company a reputation for stable, high quality software and smooth implementations.
Christy joined the JUMP team in 2012, bringing a communications degree and years of customer service experience along with her. Christy has many many hats, including project manager, graphic designer and video editor, to name a few. She says what she loves most about JUMP is the ability to learn new skills every day.
David began his career at JUMP in 2013. He has built a variety of mobile applications and has worked with many databases. He enjoys working on mobile applications, looking for new ways to create more efficient code, and working with others who share his interests.
In 2012, Dilish joined the JUMP team as its primary Business Intelligence specialist. Having received a bachelor’s degree in Accounting and Finance from the University of Central Oklahoma, Dilish says what he enjoys about JUMP is his eclectic range of projects ranging from data analysis to web and graphics design.
Jack began his career at JUMP as an intern and officially signed on as a full-time employee in 2010. Since then, he has assisted in the development of dozens of systems including mobile, web and windows applications as well as database analysis. He loves the work he is able to do every day and the opportunity to work with others who share his interests.
Jerry Hines joined JUMP Technology Services as the lead trainer and Tier One Support for LEAPS in 2017. Jerry began his work in Adult Protective Services in 1996. In 2007 Jerry was promoted to State office APS PFR. As Program Field Rep he was responsible for overseeing the APS computer system, troubleshooting, system enhancements, and training; Jerry has conducted training throughout the state for APS staff and APS Academies since 2007. In 2013 he was promoted to Program Supervisor for Adult Protective Services.
Maechelle joined the JUMP team in 2013, after finishing a four year enlistment as a paralegal in the Air Force. With a Masters in Business Administration, she wears many hats including LEAPS trainer, project manager, and contracting specialist. She says she favorite part of working at JUMP is getting to help all of our wonderful customers every day with the very important work that they do.
Michelle has been a full time associate with JUMP since 2005. A degree in Business Administration and a Certification in Project Management round out her areas of expertise which include Project Management, Business Analysis, and Business Intelligence. Her favorite quote is “I have many skills" by Xena, because here at JUMP we are always adding new skills to our repertoire.
Stephanie began working at JUMP on October 31st, 2010. She's worn different hats in the company from Graphics Designer to her current role as Data Analyst. She has been certified in HTML, CSS, and is working on certifying in JavaScript as well. Stephanie loves her team members and finds helping others very rewarding.
Veronica joined the JUMP team in 2022. She holds a PhD in Human Services with a specialization in Social and Community Services. She has over 25 years of experience in Human Services. Veronica loves the challenge of finding ways to use technology to assist human service workers .
Whether your project includes interfaces, data migration, or some other customization, we care about your reputation and success. The JUMP Way is centered around 5 core components to ensure best case outcomes for your agency's needs:
Our business expertise across industries allows us to quickly understand your mission. Together with you, we define key metrics upon which the project will be measured. And throughout the process, we uncover hidden opportunities and eliminate ambiguities for best-case outcomes.
Our team leaders are expert project managers, designers, architects, and engineers. We bring the right mix of skills to every project to "right size" your project with a phased implementation. We identify risks and develop plans to respond based on events and milestones.
Our associates are carefully selected and tested over several months before they are assigned to work with you. Our team is comprised of intelligent individuals who are also skilled with cutting-edge technology tools, ensuring they're the best fit for your project.
Your understanding throughout the process is our focus. We keep you looped in, providing you with plans ahead of time. There are no surprises when the solution is delivered, making it easy for you to prepare for your new system when it arrives.
Our level of commitment to the success of your project reaches beyond our contracted services. Change can be difficult, and even the easiest system can be challenging to implement when your team resists change. We make sure your staff is trained and confident.
We provide annual support to the National Adult Protective Services Association by sponsoring field staff attendance at the conference. We pay for lodging and registration through our annual conference sweepstakes. NAPSA's annual conference provides valuable training to APS field staff. In addition, many small programs find their sense of belonging to the larger community of APS workers and enhance their own programs through the network of support. We love watching these organizations evolve in their levels of service to their local communities.
Many small programs continue to struggle to find a budget that will fund an effective software solution. JUMP's leadership periodically selects programs for significantly discounted service based on financial need and population demographics.
We are dedicated to delivering top-quality solutions that leverage the power of our proprietary software frameworks, the expertise of our certified expert technicians and engineers, and our lengthy experience in the field.