ADRC

Aging And Disability Resource Centers

All of the tools you need to provide efficient and effective service delivery

Our easy-to-use online resource directory provides access to resources within your community through the approved use of 211 Taxonomy.

Our Solutions:

• Fluid operations management
• Intuitive dashboards and customization
• Optimized resource catalog and map feature
• Easy-to-use and designed to be accessible to aging populations

Information and Assistance Programs

We created Capstone as a solution to all ADRC needs. Capstone’s call logging is integrated with the resource directory and forms for other programs enabling consumers to receive assistance through a single point of entry. The I&A specialist initiates referrals as well as applications for programs where eligibility determination is required. With customizable workflows, Capstone can match the program’s workflow requirements while capturing data required for OAAPS reporting. The easy-to-use interface allows the specialist to focus on the call and the needs of the consumer. Prompts guide the specialist to required data elements and forms required for workflow and reporting.

Online Resource Directory Included

Our easy-to-use online resource directory provides access to resources within your community through the approved use of 211 Taxonomy.

Provider Management Portal

Capstone’s provider management portal eliminates inefficient emailing, mailing, and faxing of information to service providers. Providers are able to log into the portal to receive and provide updates regarding consumer services. Program managers are able to control the flow of information to the providers and view read receipts of information sent via the portal. With Capstone, it’s easy for the program to ensure that services initiate in a timely manner and operate within budget. Our provider portal also includes a provider training management feature to announce and manage training events including registration, attendance, and CEU.

Solution Components

CAPSTONE is our case management system which includes modules for OAAPS reporting, community education and events, SHIP counseling forms, information and assistance, ADRC modules, and more. Together LEAPS and CAPSTONE allow your I&A team to send and receive referrals from APS.

JOURNEY is our mapping solution to provide information on a map to meet your specific business requirements including location of vulnerable adults in current disaster locations.

SURVEY is our advanced reporting tool including custom query designs and reports publishing in LEAPS and CAPSTONE.

Ready To Learn More?

We'd love to meet you and learn more about your project. Please use our booking form to schedule a 20 minute discovery session.