LEAPS

Integrated quality assurance reduces risk

Our best in class system for investigations just got even better. With easy to use screens and navigation, field investigators love LEAPS. Administrators count on the transparency it provides to ensure client and worker safety, all while providing detailed dashboards and reporting.

Investigators Loves Leaps

We hear it all the time and we couldn't be happier. For over a decade, our Software as a Service has provided intuitive user interface and mobile friendly forms that make documentation easier. The case review tools and prompts give investigators direct feedback when it is time to submit their work.

• Voice to text
• Mobile screens
• Mobile uploads
• Calendar views
• Ticklers

Transparency Is Build-in

The software systems are designed to reveal gaps and omissions in documentation that reduce liability and ensure that your team is delivering the level of service that you expect.

• Patterns of omission
• QA levels from basic compliance to advanced
• Mobile uploads
• Operational Monitoring Dashboards
• Analytical Dashboards

Collaborating Towards Quality Assurance And Innovation

At JUMP Technology Services, our organization is fortunate to work with exceptional leaders and visionaries who know they can count on us. Working collaboratively towards their grant program objectives, they trust us to bring easy solutions to complicated problems.

Key Feature

• Notification & Synchronization: Automated notifications and real-time synchronization keep your whole team aligned and responsive. LEAPS ensures no detail gets lost so you can focus on what matters most—protecting vulnerable adults.
• Flexibility: LEAPS adapts to your agency’s workflows rather than forcing you into rigid processes. Our customization options let you build a system that fits your program’s unique structure and needs.
• Assessment Designer: Have your own capacity and risk assessments? Need a special data collection tool added? There's not a reason to worry or budget extra funds for your project. Our systems include an assessment design tool that allows your program to add your custom data collection tools directly to LEAPS.
• Guided Work: Our guided workflows help new and experienced staff complete tasks confidently and consistently. LEAPS supports your team with clear direction, reducing training time and improving overall quality.
• Cross-Reporting With Capstone: The cross-reporting feature between LEAPS and CAPSTONE helps for each program to internally report cases of abuse or services needed — to provide the most ideal outcomes for clients that are in need of proper care.

Which LEAPS solution is right for your program

LEAPS for Adult Protective Services

Our flagship product, LEAPS for Adult Protective Services provides case component data for your annual NAMRS report submissions with our Statewide Adult Protective Services Solution. We’ll even submit your report for you. Our services include annual check-ins and audits of your list management. We’ll help you align your staff training to your goals at no additional charge.

When you make the switch to LEAPS for APS, you’ll benefit from best practice tools and a community based set of tools. Our product team monitors what is happening in the APS community and sponsors new time savings tools. Other times, one APS customer will include a new feature as part of the onboarding process. This tool becomes available as a no charge enhancement in the next version for all customers. Why do we provide these low cost, no cost tools? Because we are passionate about Adult Protective Services as a mission. In addition to this community of sharing, we sponsor APS staff through scholarships to the annual NAPSA conference. LEAPS customers make our contributions to the community possible.

LEAPS for Ombudsman

Long Term Care Ombudsmen provide an important service to facility residents. Although their role is quite different from that of the APS Investigator, their need for a user friendly, modern system is the same. With the migration to NORS, our customers found the migration very simple. They trained their staff, and we flipped the switch to convert to the new complaint codes and activity reporting. Other products are designed as “reporting systems” which leaves program administration without the statistical reporting they need to know the volume of cases being worked. While the case information remains confidential, LEAPS provides real time visibility for accountability. If your program is struggling with an outdated system design you should consider LEAPS as a true information management system.

LEAPS for Legal Services Developer

LEAPS supports states in providing legal assistance programs for older individuals as part of the Older Americans Act Guidance on Legal Services. With built in tracking for CERA reports, the system works with a variety of intake sources. The system provides tracking and case management for real time visibility of assistance that secures and maintains the legal rights of older individuals. Our easy to use screens make it easy for state program staff and attorneys to work collaboratively in assistance to their clients. With robust reporting and clinic scheduling tools, our customers love our easy to use tools.

LEAPS for Public Guardian

LEAPS allows you to manage all areas of your client’s needs including asset and inventory management, case management, interviews and time spent, as well as financial management and bank reconciliation. Keep track of tasks and court dates, upload documents, manage ACH payments, print checks, enter recurring and one-time payments, distribute quarterly interest, and print court reports using our LEAPS for Public Guardian.

LEAPS for Public Administrator

LEAPS gives you the ability to manage your case information including heir and asset management and case notes. Distribute heirs checks, scan documents, record inventory, and print court reports using our LEAPS for Public Administrator.